🔁 Return & Refund Policy

✅ Returnable: Products marked returnable can be returned within 72 hrs of delivery for transit damage, manufacturing defects, size/fit issues, or mismatch with expectations; subject to inspection.

📦 Return Shipment & Tracking: Customers bear the cost via trackable courier or Indian Post Service; Rangkat is not responsible for lost/damaged returns. Return address will be shared via DM (Pincode: 560067). Return Tracking details must be shared within 72 hrs for system update; All Returns after this timeline are not accepted.

🚫 Non-returnable: Products marked non-returnable, fabrics (cut, stitched & unstitched), jewellery, accessories, and sale items etc.

🌍 International Orders: This return/refund policy does not apply.

📝 Exchanges: Not offered.

📸 Claims: An uncut parcel opening video is required for damage-related returns.

📞 Support: For questions or clarifications, contact us before requesting a return. DM @ +91 9606215012.

📜 Reminder: Please check product return eligibility and policies before making a purchase.

“All policies are subject to change based on market conditions, courier terms, or other operational factors. Please refer to the latest version before making a purchase.”

.🙏 Thank You for Choosing Rangkat
Your purchase supports India's rich textile traditions and artisan livelihoods.

Regards,
Sulogna Sinha
Team Rangkat – The Statement

⚠️ Product Disclaimers & Care Instructions⚠️

📜 AI Model Disclaimer
🤖 Product visuals generated using AI may not represent the exact saree. Please rely on actual product photos and videos for accuracy.

🧺 Fabric Care Tips
🫧 Handwash fabrics separately in cold water for the first few washes.
☁️ Use mild detergent; avoid bleach or harsh chemicals.
🌤️ Dry in shade to preserve color and structure.
🚫 Do not wring; press gently with a warm iron if needed.
👗 For silks, chiffons, georgettes, or embroidered fabrics, dry cleaning is recommended.

🧵 Kantha Stitch & Pre-cut Blouse Fabrics
📌 Pre-cut 1-meter fabrics are curated for blouse-making.
📉 Measurements may vary slightly (2–3 cm) due to handcrafting or washing.
🧡 Adding matching or contrast cotton-silks can enhance fit and design flexibility.

🎨 Color Disclaimer
🖼️ Products are photographed in natural daylight; colors may vary slightly depending on screen settings.
🔴 Red/Maroon/Orange • 🟢 Green/Blue • ⚪ White/Off-white/Cream • 🌊 Sea Green/Aqua Blue — some shades may appear similar on screen.

✨ Embroidery & Handcrafted Notice
🧶 Hand-embellished items with sequins, beads, and threadwork are delicate.
📦 Minor thread loosening may occur despite careful packaging.
🔹 Handmade textiles may carry natural inconsistencies such as uneven threadwork, small marks, slight asymmetry, faded prints, carbon/mud marks, or tiny random embroidery elements. These are normal features, not defects.
🎨 Neither our artisans nor we use strong chemicals to erase leftover marks after photoshoots — these marks reflect the maker’s effort and usually fade gently with wash and time.

🧼 Care Recommendations
🪣 Dry clean delicate embroidered or printed fabrics.
🧺 For cottons, gently handwash in cold water and dry in shade.
🌤️ Avoid soaking, bleach, or tumble drying.
🧵 Iron embroidered fabrics on the reverse side on low heat.

📐 Fabric Usage Tips
📏 Measure sarees or blouse fabrics completely before tailoring.
✂️ Keep sufficient margin for draping or adjustments before cutting.
🧵 For handcrafted textiles, allow minor shrinkage after the first wash — plan measurements accordingly.

📞 Customer Care: For any assistance, please contact us at +91 96062 15012.

🚚 Shipping Policy

Last Updated: 25-11-2025

⏱ Order Processing & Cancellation: Orders are usually processed within 1–2 business days (Mon–Fri). Orders can be cancelled anytime before shipment. Once shipped, the order enters the transit stage, beyond our control. Delivery may be delayed due to unforeseen circumstances.

📦 Shipping Exceptions & Cost: Free shipping on orders above ₹1000. For other orders, shipping starts at ₹100 per kg. If an order is not deliverable by our local courier, an extra shipping charge may apply. A DM will be sent to inform the customer.

🌍 International Shipments: We ship via DHL, Blue Dart, FedEx, or DTDC, based on pricing charged on the order. Special shipping preferences can be requested, though a surcharge may apply based on courier policies.

🔗 Tracking: Once shipped, tracking details and the courier website URL are provided. Kindly refer to your order confirmation email to find and track your order.

📩 Special Instructions / Hold Requests: Any request to hold an order must be sent via DM. Orders cannot be held verbally. Contact: 9606215012. We are always available to discuss special requests by phone before shipment.

⚠️ Possible Delays: Delivery may vary due to courier disruptions, holidays, or high order volume.

📜 Shipping Policy Disclaimer: Policies and charges may change based on market conditions, courier terms, or other operational factors. Please check this page for the latest updates.

📝 Policy Updates: This policy may be updated occasionally. The latest version is always on this page.